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West Sussex Recover & Rise S3W1: How To Create & Automate Your Processes

04nov12:00 pm1:00 pmWest Sussex Recover & Rise S3W1: How To Create & Automate Your Processes

Event Details


About this event

How to Create & Automate Your Processes: Saving Time & Money is #1 of #7 in the WSCC SME Digital Accelerator Series – SYSTEMS & PRODUCTIVITY.

In this session we’ll be exploring the benefits of mapping and automating your day to day tasks to save you time, money and ensure you can grow your business in a scalable way without having to add more people to manage repetitive tasks. Ultimately giving you more time to work on your business and not in it. This great session will be led by our Expert Speakers – Graig Willis, Managing Director of Skore (process improvement software) & Kelly Goss, Founder of Solvaa (business process automation)


For anyone involved with a small to medium-sized business in West Sussex who is looking to recover and rise after the challenges the pandemic has brought. If you are looking to learn more about adopting digital ways of working and want to gain practical and actionable insight to help take the first steps – this webinar is for you.


  • Understand how simple process maps help you grow your business with confidence
  • Learn the basics of creating quick and simple process maps
  • Understand what business process automation is and how it can help with productivity.
  • Learn about the benefits of automation (including real-life examples).
  • Q&A panel with our Expert Speakers

The SME Digital Accelerator programme is a 4 part series consisting of over 25 online workshops – to see other workshops available ‘click here’.


Craig Willis –

Craig is the founder of Skore, a world changing software that helps companies of all sizes speed up work, reduce costs and create happy customers. Craig is passionate about learning how companies work, in other words, their processes.

Craig worked as a Process Improvement consultant for 20 years with everything from global businesses through to startups. He learnt that most of what businesses need to grow is in the heads of the existing team. All you need to do is to unlock that potential to create a successful business.

Skore is used by companies to create, share and collaborate on their processes so they can focus on growth.

Client Testimonial

“Skore is fantastic and is loved by everyone who sees it and/or uses it. The team behind it are excellent and are very responsive whenever I or my team have questions, improvement ideas, or anything else that we’d like to discuss.”

– quote from reviews on Capterra software review site.


Kelly Goss –

About Kelly

Kelly has always had a passion for solving problems. She started her career as a microbiologist in the pharmaceutical and medical device manufacturing industries, leading product quality improvement projects. She then moved into entrepreneurship by co-founding a veterinary clinic in West Sussex. As managing director, Kelly was responsible for the marketing, sales, operational and finance functions which gave her first-hand experience of the productivity struggles businesses can face, and how they can thrive by embracing technology.

Kelly founded Solvaa in 2016 and she is an independent business consultant, Xero Certified Advisor, Pipedrive CRM Certified Expert, Zapier Certified Expert, and the author of the ‘Automate It with Zapier’. As a passionate advocate of automation and continuous improvement, she helps businesses to simplify, streamline and automate their repetitive tasks to achieve their productivity goals and save money.

Kelly is a self-taught artist, a lover of travel and adventure, animals, urban art and ethnic street food.

Client Testimonial


Kelly is so good at what she does I literally can’t recommend her highly enough! Having embarked on the automation journey I spoke to several people and Kelly by far came across as the most genuine and authentic person. Kelly and I spoke at length about our current systems and how we wanted to improve them, she listened, asked questions and made excellent suggestions. We were excited to get things going and Kelly set our expectations well, she gave clear guidance on timelines and fees and was open and honest throughout. Once things started we quickly realised we wanted more and how beneficial Kelly was to our business. We are still working with Kelly to keep improving things for us and we have further projects that we want her to help us with. Kelly’s skill, knowledge and service is impeccable and what she has done for us has saved hours and hours worth of manpower allowing our teams to focus on our patients rather than administrative tasks, it’s also allowed us to communicate in a much better way with our patients – exactly the results we were after. Meeting Kelly has simply been life-changing for our business and our teams.”

– Louise Hatton, Group Operations Manager, Ascent Dental Group, England


This Autumn & Winter 2021, West Sussex County Council launches a FREE online Webinar series designed to maximise the impact and accessibility of digital technologies for West Sussex Small and Medium-sized Enterprises (SMEs).

The SME Digital Accelerator programme is a 4 part series consisting of over 25 online workshops:

Series 1: Getting Online

Series 2: Customers & Marketing

Series 3: Systems & Productivity

Series 4: Growth Expansion & New Products.

These webinar sessions have been put together by local digital experts Freedom Works, always possible, & Creative Bloom in partnership with the County Council & boroughs to help small and medium businesses utilise digital tools and gain expert knowledge and advice in how best to grow their online presence and attract and retain new customers.

These webinars will be run online and will take place at 12pm on Tuesdays & Thursdays starting on 9th September.

Interested organisations can use the link here to sign up for any or all of the sessions.

The West Sussex SME Digital Accelerator programme is being delivered through the partnership of West Sussex County Council and the West Sussex district and borough councils.

The business must be located within West Sussex to be eligible for these webinars.



04/11/2021 12:00 pm - 1:00 pm(GMT+00:00)